Effective Date: 11/14/2024
1. Introduction
Welcome to Provider Direct Medical Equipment. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.myproviderdirect.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Information such as your name, shipping address, email address, and telephone number that you voluntarily provide when you register with the site or participate in activities related to the site, such as online chat and message boards.
- Derivative Data: Information our servers automatically collect when you access the Site, including your IP address, browser type, operating system, access times, and the pages you viewed before and after accessing the Site.
- Financial Data: Payment information (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Site.
Note: We do not collect patient health information (PHI or ePHI) and request that any medical equipment containing PHI or ePHI be cleared prior to our receiving the equipment. Customers needing assistance in removing ePHI should inform us before finalizing any purchase agreements.
3. Use of Your Information
We use the information we collect in the following ways:
- To protect our services and our users.
- To send marketing and promotional communications.
- To inform you about changes to our services.
- To process transactions and send related information, including purchase confirmations and invoices.
- To protect our services and our users.
4. Disclosure of Your Information
We may share the information we have collected about you in specific situations:
- By Law or to Protect Rights: If we believe releasing your information is necessary to respond to legal processes, investigate or remedy potential violations of our policies, or protect the rights, property, and safety of others, we may share your information as permitted by law.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Partner Businesses: In specific cases, we may provide your contact information to partner businesses to fulfill certain aspects of a transaction, such as facilitating equipment removal services (e.g., MRI de-installation) as part of a sale.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
6. Policy for Minors
Our services are intended solely for healthcare professionals, and we do not knowingly engage with individuals under 18 years of age. Should we discover that we have inadvertently collected information from anyone under 18, we will promptly delete such information.
7. Changes to This Privacy Policy
We may update this privacy policy periodically. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this policy periodically for any updates.
8. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at info@providerdirect.com.
Provider Direct 